Customer Service & Homeowner Relations (RCS Designation Series)
Wednesday, September 9, 2020 (1:00 PM - 5:00 PM)
Understand the human and business needs of customers. Learn how to meet and exceed expectations by avoiding the “seven deadly sins” of customer service. In addition, learn how to effectively deal with the difficult customer.
Greater Houston Builders Association | GHBA 9511 W Sam Houston Pwky N Houston,